What Anonymised Employee Feedback Can Do For You

November 27, 2017

Feedback collection is nigh-essential in most businesses. Nevertheless, some consider the activity of feedback gathering to be as unpleasant as pulling teeth, as many employees cannot accurately summarise their feelings about your company. This can come about through many means: fear of being disciplined by a superior for their honesty, fear of being ridiculed by workmates or breaking good relationships with fellow workers are particularly common attitudes that prevent employees from giving good feedback.

The main crux of these issues is that the employee knows that their feedback can be traced back to them and they may be punished. Putting your name on your opinions can make you feel vulnerable, as any statements you make will easily be connected to you. It’s for these reasons that employees often have a lot of trouble expressing genuine feedback. IS there a solution?

Anonymous surveys and feedback are extremely common practices in feedback gathering online, especially when privacy is a hot-button topic on the internet these days. There are valid reasons to not use anonymous feedback, such as people abusing their anonymity to insult people or other unpleasantness; but in a workplace, composed of mature, reasonable adults, the propensity for abuse is low and it helps remove one of the biggest obstacles in getting honest feedback.

When data is properly anonymised, tracing statements back to a single employee is close to impossible, which removes the fear that they will be punished if they give their honest opinion. It allows employees to point out significant, consequential issues in their workplace rather than identifying superfluous issues that won’t affect the company.
Anonymised feedback is already being used outside of the workplace, why shouldn’t it be used in your workplace? At Soft Intelligence, we are passionate about gathering customer feedback and soft intelligence from your clients and customers, transforming it into straightforward and accurate data that turns the hassle of feedback processing into a breeze. Take a look at our consumer mobile apps (Tell SID) and see if your company would benefit from them.

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