What Anonymised Employee Feedback Can Do For You

November 27, 2017

Feedback collection is nigh-essential in most businesses. Nevertheless, some consider the activity of feedback gathering to be as unpleasant as pulling teeth, as many employees cannot accurately summarise their feelings about your company. This can come about through many means: fear of being disciplined by a superior for their...

Read more

How should you ask Clients and Customers for Feedback?

November 20, 2017

Unless your company is massive, you’re probably going to be relying on a small set of clients that come back on a frequent basis. For obvious reasons, you want to keep these clients or customers satisfied with your products or services, so they’ll keep coming back and won’t seek...

Read more

Hard Data & Soft Metrics: Where They Meet

November 14, 2017

Sometimes, getting objectively quantifiable data from your employees, clients or customers isn’t possible. There may be too many possible answers to honestly condense it into a Yes/No option. Within certain fields and organisations, you need a decisive Yes or No answer to a question which cannot be provided by...

Read more

Best Practices in Understanding Your Employees

November 3, 2017

Much like when interacting with customers or clients with feedback, your employees can withhold useful feedback, particularly if it might be considered too strong or potentially upset the company. Cultivating an office culture of openness and accountability is important if you want to get useful feedback from your employees....

Read more
[gravityform id="1" title="false" ajax="true"]