Making use of Feedback Data in Working Organisations

October 27, 2017

A lot of companies have a habit of not taking negative or positive feedback about their organisation to its full advantage: inconvenient truths about the structure or culture of the workplace can get brushed under the carpet when it’s needed to keep the company’s employees happy and the customers...

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What can Social Media do for Feedback Gathering?

October 23, 2017

As of 2017, social media is one of the most vital tools in a company’s hands for marketing, PR and customer service. Sites like Twitter, Facebook, Instagram, LinkedIn and even Google Plus have an interface ideal for interacting with customers, conducting surveys and promoting events relevant to your customers....

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