App integrated ethical feedback services are an invaluable addition
Your current app will be fantastic and is already doing so much, however could it do more?
Apps create the perfect relationship between client/customer and service/product by offering a very unique and individual connection.
Subscribers of apps have already bought into a brand and maximising this by integrating a third party ethical feedback processor would only enhance that relationship.
Soft Intelligence, your ethical feedback partner, have created stock app code which, when integrated with a live app, will mean the full functionality of Soft Intelligence will be experienced by your audience adding to their experience.
With our integrated app service:
Customers will increase their trust in your service as you visibly display feedback is valued through contracting Soft Intelligence
Customers will feel listened to stopping unnecessary negative overspill into public domain
Data will be turned into valuable action triggers allowing your organisation to do amazing things
Our feedback app integrated code allows companies to link with customers/staff via curent mobile apps, and vica versa.
With over 60% of customers claiming to feel good about a company and themselves if a problem is solved or question answered without talking to a customer service agent (Aspect Consumer Index Survey 2016) it is clear consumers need alternative methods of contact.
Use our Customer/Staff Engagement App Service
-From as low as £300 for app integration
24/7 processing/service team
Let you customers/staff say what they want when they want
Build dialogue and via mobile chat
Send push notifications to create instant awareness